Expanding bar test
64%
42% of CAD/PAD patients said:
Improving the Vascular
Patient Experience:
THREE Key Opportunities
Beyond
Intervention
Overview
preface
Patients rate their diagnostic experience for coronary and peripheral artery disease lower than physicians and healthcare leaders, indicating that healthcare leaders may be out of sync with patient perceptions.
Awareness of the following three key areas to improve — education, standardization and coordination — can help mitigate the likelihood of a misdiagnosis and/or poor patient experience.
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64%
52%
44%
65%
37%
38%
Health
Care
Leaders
HCPs
Patients
CAD Patients?
PAD Patients?
Is the current patient experience as positive as it could be for....
CAD Patients
PAD Patients
UNDERSERVED
PAD PATIENTS
DIABETIC, HIGHLY-UNDERSERVED PAD PATIENTS
% Patients reporting misdiagnosis
% Patients reporting ineffective treatment
In Perspective:
Disconnected views of the patient experience
An unbalanced effect
In Context:
The patient experience may not be as good as healthcare leaders and physicians think it is, with healthcare leaders especially disconnected from the nuanced challenges of PAD care.
Additional health conditions and societal factors lead to increased likelihood of misdiagnosis and ineffective treatments.
72%
64%
33%
40%
26%
34%
17%
0%
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20%
7%
12%
16%
16%
1
OPPORTUNITY 1: Education
Patients are often unaware of what constitutes serious symptoms
of CAD/PAD patients said:
“I didn’t think my symptoms were a big deal”
of CAD/PAD patients said:
“I struggled with recognizing my symptoms”
42%
50%
69%
of physicians said:
“Patients are unaware that their symptoms may be a factor of disease”
2
OPPORTUNITY 2: Standardization
1 in 5
Vascular patients don’t believe their medical center has the right technological equipment to accurately diagnose them
Healthcare leaders feel that a “lack of standardized approach for diagnosing CAD/PAD” is a key barrier to an accurate diagnosis
1 in 3
Physicians feel that “lack of technology or equipment to accurately diagnose CAD/PAD” is a key barrier to an accurate diagnosis
1 in 4
Diagnostic processes and technologies are inconsistent or unavailable
3
OPPORTUNITY 3: Coordination
27%
of vascular patients feel:
Their various doctors do not cross-commun-icate enough
of healthcare leaders believe:
Coordination between physicians and specialists is suboptimal
40%
Coordination between specialists and/or between physicians and specialists is suboptimal
of physicians believe:
43%
Communication between physicians and specialists is insufficient
Patients
Physicians
HealthCare
Leaders
Legend:
